Rob was a wonderful asset to have when we purchased our first home. Initially, we were just trying to see houses and understand the housing market in the area where we wanted to live. We told him this, and he understood completely. We never felt pressured as we had with other real estate agents that we had worked with in the past. The house we finally decided to buy was a short sale. Closing on this sale took around 4 months and had a number of complexities that required additional research. Rob helped us out with all of it. He was patient and did everything we could have ever needed. He was great, and I recommend him to others who are looking to purchase a house.
– Sruthi V.
Rob is a truly awesome agent who goes above and beyond the call of duty. My first experience as a home buyer was relatively painless thanks to his tireless patience, professionalism and skills. He found me a great house within my budget constraints, walked me through the process start to finish and helped me to arrange reasonable financing to seal the deal when all seemed lost. I highly recommend Rob and would certainly work with him again!
– James W.
Rob has been awesome! Absolutely fell in love with an apartment and he made the entire process of renting extremely easy. He's a really nice, straight-forward and genuine person and has been a pleasure to work with. He's even going out of his way to drop the keys off at my office today. Overall great experience!
– Sandra S.
My wife and I were a first time home buyer and we were so fortunate to have met Rob to get us through this sometimes confusing and overwhelming experience of buying a home. He was there for us every step in the process and was on top of everything from showing us homes that suited our style and budget to closing on our first home. Very well organized, personable and very professional. He was there to answer all questions thoroughly including how the whole process works from making an offer to mortgage and closing.
To be honest, I myself were skeptical of real estate agents and was seriously considering going through non-traditional mediums like Redfin.com but we are so glad to have met Rob and I would recommend him to all of my personal friends and family if they were considering buying a home.
– Daniel P.
I used Rob as a broker on the buy side.
I have met a lot of real estate brokers over the last few years and Rob stands out for the following reasons:
Always on time. Followed up with prospective sellers as he said he would. Stood by his word. Plainly, he did what he said he would do. Which unfortunately is not often the case in this area.
Rob has a very different personality than other brokers I met. He is not pushy and aggressive with his clients. He is friendly and his personality is helpful when he speaks with sellers, they often like dealing with him versus a pushy agent and that can save you money. He is however persistent. He makes sure counter requests are delivered and where relevant negotiated. You will always feel like the client with Rob and that is important because when you hire someone you want to make sure their interests are aligned with your goals.
Rob is SF native and therefore knows the city like the back of his hand. He'll give you interesting perspectives if you are comparing different neighborhoods, that only a local guy can.
– Akhil K.
My husband and I were planning to sell his mother's house, but after much discussion and looking at comps we decided to rent it instead. It was not an easy decision. Rob helped us understand the benefits and limitations of the alternatives.
Rob then handled the marketing and, subsequently, the screening of prospective tenants. We are very satisfied with the outcome of our decision. We will certainly use
Rob again when we rent our second San Francisco house. He is in for the long haul and we feel confident that he will look out for our interests always. Thanks, Rob. You did a great job for us and we are happy to give you five stars for all your help and support in getting the job done! Happy New Year 2013! Norma & George
– Norma B.
We met Rob early on in our search for a home; he was showing a property in the Glen Park area that I'd randomly chosen to view. I wasn't too interested in the neighborhood but was just starting my search so was open to anything. We'd met numerous realtors already, who gave us their cards, but after Rob gave us a tour of the property and chatted with us about what we were looking for, I felt comfortable talking to him -- and hadn't felt this way about the previous agents we'd met.
We ended up putting in an offer for a loft in SOMA/Mission Bay over the holidays in 2010, and from that point, Rob patiently guided us through a four-month-long short sale, which closed at the end of April. From the beginning, he explained the process would take a while -- with many steps and various "pieces" to gather from different parties -- and checked in with us regularly during the process. Toward the end, when we rushed to meet deadlines in a very short amount of time -- and coordinated with numerous parties, from loan officers to the seller's agent -- Rob consistently kept us moving and ensured we were on track.
In addition to this, he's responsive via email and phone, is flexible and accommodating, explains steps otherwise complicated in a clear manner, and spelled out various options for us at different steps of the process. Overall, and perhaps most notably, he remained positive throughout the process, which we appreciate greatly.
– Cheri R.
Rob has gone above and beyond what I expected him to do. I needed to find a tenant for my unique unit and after months of no luck on my end, Rob was able to find a great potential candidate. It didn't end up working out (due to no fault of Rob's), but the level of attention and care he showed to me was outstanding! I even asked him to research the value of my unit throughout the years (for tax purposes), which I needed the NEXT DAY, and he delivered! I can't stress how important that was to me and I know that if anyone asks me for a recommendation for a real estate agent, I would not hesitate to recommend Rob.
– Brandon N.
Before selling our home we interviewed 3 realtors and ended up choosing Rob. He has been everything we hoped for, and then some. He has helped us through a remodeling project to get the house ready for selling. He has helped us make the right decisions along the way. Rob did a fantastic job in marketing our home and it really made a difference in the result we got. We would recommend Rob to anyone who appreciates great customer service by the best realtor in SF!
– Marius W.
WOW! Robert is absolutely INCREDIBLE!!! My husband and I have dealt with many real estate agents in many places, and Robert is the crème de la crème. He worked with us over a period of THREE YEARS, going WAY WAY beyond the normal job description of a mere agent to help us finally get the best deal possible. When the market was not perfect, he said: 'HOLD it, don't sell it' (whereas most jerk agents would just say 'sell it' and make themselves a quick buck at your loss). He helped us find renters so we would not suffer financially, and he worked closely with the renters to make sure they kept our place in pristine condition. He helped us deal with our personal belongings (which we couldn't do ourselves at the time because we were out of the country). Then, only when the market conditions were just perfect, he orchestrated and choreographed an amazing re-furbishing of our place, careful not to go over budget, and coped with all the HOA bureaucrats and other folks. Finally, he placed it on the market on the perfect day of the perfect month with a big open-house bash, and WE GOT A BIDDING WAR! Bottom line: our sales price broke all records in the building. No exaggeration. We got WAY over the asking price.
Robert is an amazing professional, a sincere and honest broker, and an absolutely spot-on real-estate expert. He is, quite frankly, the best.
– Keiko I.
Rob Moffat did an incredible job, under difficult circumstances, to sell the house my sibling and I inherited in San Francisco. Communicating with five people who live in different states and different time zones takes time and patience. Rob's expertise was invaluable, enabling us to navigate the real estate market. His attention to detail ensured that the home was ready for sale. The stage managing of the showing to brokers and buyer built up interest. What I found most impressive was holding off offers, increasing the competition, creating a bidding war. Every step of the way his advice was sound and paid off. I would recommend Rob to anyone interested in selling a home in San Francisco!
– Cate S.
Rob helped us with the sale of our condo and the purchase of our new home, both in 2016. He's a real professional who works hard and knows his stuff. He provided us with expert advice on everything from contractors to mortgage brokers and kept us informed all along the way. In particular, Rob does a great job on marketing the homes he is selling - our home received the full treatment with a color brochure and top-notch photo and video tours online. We couldn't be happier with both the outcome and the process.
– Mike G.
Rob is a marketing genius and knows exactly what San Francisco buyers want to see. He had great ideas in staging the home he just sold for us, which led to a frenzy of offers and a sale considerably above asking price. He couldn't have been more responsive and helpful during the process, and his marketing materials and online presentations are first class. If you are looking for a realtor in San Francisco, I can assure you won't find better than Rob.
– Susan K.
After having made the mistake of hiring an out of the area "friend" realtor and after over six months of almost no response, we hired Rob. He immediately sized up the situation, came up with a staging plan, incredible advertising campaign and the most professional presentation in the business. Within one week after preparation, he orchestrated a bidding war that resulted in the highest price received in our 23 unit Twin Peaks condominium complex, over $116,000 over asking price!!!
His expertise and timing of events is without equal. There should be a new category for Rob - 6 STARS!!!
p.s. He also becomes your friend!
– Charles C.
I happened to receive one of Rob Moffatt's real estate flyers in the mail when we were thinking of selling our family home. His flyer said he was a Richmond District specialist, and that's where we are, so I looked him up on Yelp. While there weren't many reviews, the ones that were there were very positive. I picked a few agents to meet with, including Rob, and we met with each of them. While all were pleasant and professional, Rob stood out as someone who cared about us and the house itself. He outlined his listing strategy clearly, had great marketing ideas and thought of things he wanted to do to help with the appeal of our home. We picked Rob and are very happy with him! He took care of preparing the house for showing, and kept us informed by email, text or phone while always ready to listen to our input or answer our many questions.
With my elderly father, Rob was patient and always took the time to address him and make sure he included him in all of our meetings. When he received the many offers for the house, he carefully reviewed them, followed up with the other agents, and presented us with a complete package of information. With his expertise in presentation and marketing strategy, he was able to sell our home at well over the listing price. We are extremely happy with his services and positive can-do attitude, and plus he's a really nice guy! :). If we, or any of our friends, ever need his services again, we will definitely be calling Rob!